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Customer Service During Ramadan Season

Approximately 25% of the world’s population are followers of Islam. Every ninth month of the Islamic Calendar, Muslims commemorate the first revelation of the Quran to Muhammad through prayer, reflection, and day-long fasting — an annual observance more commonly known...

Approximately 25% of the world...

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How can you create an effective FAQs page?

Getting in touch with the customer support team is usually a customer's last resort when he can't find the answers in a company website, that's why the FAQs page plays an important role in your online channel. Your business probably...

Getting in touch with the cust...

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Why Should You Identify Your Target Market?

Let’s begin with a quick exercise.   Close your eyes and imagine yourself personally offering your product or service to your customer. What is he or she wearing? How old is he or she? Most importantly, is your customer a he...

Let’s begin with a quick exe...

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