Frequently Asked Questions

Here's some questions potential clients have asked us

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A: YES. Just set up call forwarding to your newly-assigned Callix number. Please contact your service provider for more information.

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A: YES. If you feel like the system isn't working for you, you may choose to end the service anytime.

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A: Callix has real, actual people on standby to pick up your calls. Callix knows the importance of the "human factor" in communication, and that makes the Callix experience special.

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A: NO, but if you want to, you can use it as your main number. You may also use your Callix number in other ways:

- as alternative 24/7 hotline number.
- as unlisted, automatic call forwarding number when your phone is unattended (please contact your service provider for setup information)

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A: The number of Questions and Answers in each package means the number of prepared responses you can forward to our Callix agents, for them to provide to your callers.

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A: YES, we are proudly based in Dubai. We'll gladly receive you at #407 - IT Plaza, Dubai Silicon Oasis.

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A: Callix will attend to all calls at any time, every day. However, it is your option to set up call forwarding at particular times.

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A: NO. We answer all inbound calls all day, every day.

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A: YES. We can transfer the call to any landline number. Just like your regular receptionist!

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A: YES, it's 100% FREE. You can try Callix for a limited time period.

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A: NO. All Callix numbers are registered in Dubai, therefore you will be provided with a Dubai dialing code (+971 4). This means that if you are based in other emirates, you can still avail of Callix, but your Callix number will begin with the Dubai dialing code.

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A: Callix offers on-demand outbound calls with Callix PRO. Please contact your Callix relationship manager to find out more..

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A: You have the option to set up your Callix number as your automatic call forwarding number. Please contact your service provider for more information.

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A: NO. There are other payment options like bank transfer, cheque, or cash to be paid at our office. However, we also accept online payments to get you up and running in no time.